Later today, I'm addressing 200 senior executives of the Allina Hospital System in Minneapolis, Minnesota. The topic of my keynote presentation is "Why Future Trends in Healthcare Will Require Unlearning."
I'll cover a great many areas but I intend to begin my talk with a discussion about humility. There is, perhaps, no better place to begin "unlearning" than by simply acknowledging the possibility you might be wrong–a point eloquently captured by Kathryn Schultz, author of the new book, Being Wrong: Adventures in the Margin of Error:
“If you really want to be right (or at least improve the odds of being right) you have to start by acknowledging your fallibility, deliberately seeking out your mistakes, and figuring out what caused you to make them.”
In other words, by embracing the idea you can, have and will be wrong, you're more likely to get it right.
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