Last December, I published my annual list of predictions for the coming year. Number 9 on the list was “Networked Traffic” and I wrote: The labor union representing Munich taxi drivers will seek an injunction against the social networks claiming they enable individual drivers to act as taxi companies and should therefore be subject to…

Last week, the Wall Street Journal reported on Ford and other automobile company’s efforts to entice young drivers into buying their products by offering vehicles that can stream Internet music, access news and podcasts, and even “send a tweet.” I’m sure some consumers will be intrigued by the ability to have their car send a…

Dear Readers: This Christmas instead of giving my kids more stuff, I decided to give them the gift of an idea. The idea is pretty simple: We can all make the world a little better place. Please watch this 3 minute video and then perform the four easy actions. They will take less than 10…

#1: In an attempt to appease consumer unease over the growing use of facial-recognition technology, a handful of retailers will admit prior to “Black Friday” that they have deployed the technology during the 2012 Holiday season but will claim they are using it only as a “safety tool” to monitor crowds and prevent unruly shopper…

I’m in Dallas today to deliver a keynote presentation to the National Multi-Housing Council. The title of the talk is quite lengthy, “How the Internet is Creating a New Type of Consumer; Why Social Networks are Essential Anchoring Tools; and How Great Storytelling and Extended Relationships Will Enable Businesses to Engage with Customers in New…