Late last year, I discussed Google’s promising new voice recognition technology which is now available on the iPhone. To better understand where voice recognition technology is headed, I refer you to LiveAGI Brain — an interactive voice recognition system under development by Adaptive AI Inc.
Most of us know that artificial intelligence is getting better and you have likely experienced an AI system when calling your bank or an airline reservation system, but in the near future these systems will be able to: 1) pick up on local slang (i.e yes, yeah, yep, for sure, etc); 2) recognize you as an unique individual (meaning you won’t have to repeat your 11-digit bank account number or Social Security number multiple times during the call); and, perhaps most impressively, 3) it’ll be able to pick up a conversation exactly where it was should you somehow be inadvertently cut-off or disconnected from the call.)
Another way to think of this is that this is bad news for those many call centers in India—American companies are unlikely to need their services in the near future.
