I have long been an advocate of how advances in algorithms can help businesses. As proof, I’d encourage you to read this article (subscription required) from today’s Wall Street Journal. If you don’t have access, here’s the operative sentence: “… it used to take 67 hours to review 1,500 customer surveys by hand. Clarabridge’s software can do it in 30 minutes.” To me, this a great example of “walking the escalator” because it demonstrates how a technology that exists today can yield an immediate 134-fold improvement in productivity!