This week Futurist Jack Uldrich advocates leaders spend some of their “thinking time” thinking about how to become better listeners.

Have you ever had the experience of listening to a person mispronounce an uncommon word? It could be a city name, a medical term or even someone’s first or last name. Our default reaction is to dismiss the person because, clearly, they don’t know what they’re talking about. (If they did, they would have pronounced…

Recently, I was on a flight and as we were descending the pilot's voice came over the intercom and, tongue-in-cheek, he asked everyone to "turn off their books." It was a funny comment but it does hint at a broader sea change — more and more people are reading books on their Kindles and iPad's….

My last few posts may have seemed trivial to some readers. After all, who cares whether you see "a tiger in a jungle" or "a jungle with a tiger" or, alternatively, whether there is "a fly in your soup" or "your soup has a fly in it." Alas, I just stumbled across a wonderful article…

I know a few people who don't wear seat belts. Normally, as someone with libertarian leanings, I wouldn't have a problem with this. (This would almost certainly be the case if society weren't also required to pay for their treatment after they have been in an accident) My problem stems from those individuals who cite, as…

It is a curious phrase: It goes without saying. If it really "goes without saying," should you need to say "it goes without saying"? On a deeper level, though, I do believe it is worth exploring those things which truly "go without saying" in our relationships, in our workplace, and in our life. For example:…

Imagine the year is 1980 and this motley crew (see the picture to the right) walks into your office to sell you on some great big scheme that will make everyone a lot of money.  Would you listen to them? You might but, even if you did, you probably wouldn't really hear what they said because…